08:15 AM
08:15 AM - 09:00 AM

Doors Open, Registration & Breakfast

Doors will open. Please sign in or register. After that, enjoy a delicious breakfast on us!
Breakfast Sponsored by: LBMA Logo
09:00 AM
09:00 AM - 09:30 AM

Opening Remarks: Everything Is Local

Asif Khan, founder and president of The LBMA, will open the conference, presenting new research surrounding location data and present the best practices to apply it to your company.
09:30 AM
09:30 AM - 10:15 AM

Panel 1: Data Is The New Oil

This panel will explore the “data journey” specifically focusing on on how data can act as the connective tissue that weaves together a consumers' daily journey as they intersect with brands and media. The panel will include pos, voice assistants, e-commerce and more.

Kevin Planovsky - Vert Digital
Timothy Richardson - FanDuel
David Matthews - RevTech
Love Hudson-Maggio - Mar Dat
Jessi Hamilton - GroundTruth
10:20 AM
10:20 AM - 10:50 AM

Keynote: Location Technology - The Next Frontier

The ways we experience the world around us has dramatically changed — and the most successful brands are responding accordingly with powerful personalized experiences. Forward-looking companies are also maturing in their usage of location infrastructure to connect with customers in new ways. Location-powered experiences now go beyond marketing messages to best-in-class experiences that meet customers where they are. In this keynote, Radar’s CEO and co-founder, Nick Patrick, will dive into how location technology has evolved, why it will power the next wave of digital transformation, and why the future of experience will be hybrid digital and physical. SPONSORED BY: RADAR Logo

Nick Patrick- Radar
10:50 AM
10:50 AM - 11:05 AM

Case Study Presentation - Waze

Mike Coffas - Waze
Peter McGee - Coca Cola
11:05 AM
11:05 AM - 11:30 AM

Morning Coffee Break

11:30 AM
11:30 AM - 12:15 PM

Panel 2: Into The Metaverse

This panel will explore advances in augmented and virtual reality. The discussion will cover both hardware and software and how retailers and brands are leveraging this emerging tech with their clients.

Rob Petrosino - PeakActive
Anis Hadj Taieb - 3D Cloud/Marxent
Karen Jain - MHP - A Porsche Company
Nathan Pettyjohn - VRARA (Moderator)
12:20 PM
12:20 PM - 01:05 PM

Panel 3: Local Search, Voice Commerce & Beyond

How are real companies using location search to benefit their company? This panel will feature several industry professionals, who will be discussing the benefits of local search for their brands and embracing voice search and image recognition.

Scott McNulty - RIOSEO (Moderator)
Tanner Gatlin - LendNation
Ron Cariker - 7Media Group
Adam VanderVeen - Triumph Motorcycles
01:05 PM
01:05 PM - 01:15 PM

Sponsor Case Study - GroundLevel Insights

01:15 PM
01:15 PM - 02:15 PM

Lunch Break

02:15 PM
02:15 PM - 03:00 PM

Panel 4: Location Based Loyalty

During this panel we will explore traditional and creative ways of leveraging location-data to drive Big L (and little l) Loyalty. We will also explore new ways to think about locations and spaces!

Melissa Berger - Digitas
Lanna O'Connor - Racetrac
Jenn Leahy - Dragon Army
Zach Slocum - Starbucks
03:05 PM
03:05 PM - 03:50 PM

Panel 5: Order Online, Pick Up Anywhere: Removing Friction from Your Off-prem Operations

Join us as we explore innovative technology solutions that enhance the guest experience, increase staff efficiency, boost off-premise sales, and reduce food waste. Letting customers decide how they want to enjoy their meal is key, whether it be picking up in-store, curbside, or drive-thru, dining in at the restaurant, or delivering to their door. Honing in on technology that reduces friction, boosts loyalty, optimizes delivery, improves order accuracy and speed, and personalizes the guest experience is essential for long-term success and growth.

Amanda Wilson - Flybuy (Moderator)
Karl Goodhew - BurgerFi
Jared Hinshaw - Walk-Ons
Braden Turner - Tropical Smoothie Cafe
03:50 PM
03:50 PM - 04:05 PM

Afternoon Coffee Break

04:05 PM
04:05 PM - 04:20 PM

Sponsor Case Study - DevHub

Today’s CMOs, CPOs, marketers and website managers are transforming their organizations at a greater pace. Success depends on innovation, great partnerships and resiliency against the changing landscape of consumer behavior. DevHub have always been at the forefront of multi-location digital marketing presence for leading brands. Innovating ahead of Google updates, ADA, GDPR, security, SEO standards and more. This allows our customers and partners to confidently deploy local presence to the world’s most recognizable brands in confidence.
Rachel Berman - DevHub
04:20 PM
04:20 PM - 05:05 PM

Panel 6: Local Data In Last Mile Delivery

This is a data-driven age for Retail. Many are diving into sophisticated demand forecasting to help manage what is called the bullwhip effect – a distortion of demand and increased volatility that occurs as forecasts and orders move through the supply chain. The inaccurate forecasting, stock hoarding, overstock inefficiencies and out-of-stock products lead to real problems that affect everything from lead times for manufacturing, last-mile delivery, and most importantly the customer's experience with your brand. Such analyses can help retail brands mitigate the impact of supply chain irregularities and improve the all-importance customer experience. In this session, you will learn: 1. What is Forecasting Demand and why is it important? 2. How can generating, utilizing and analyzing this data help retail brands mitigate the impact of supply chain irregularities and improve the all-importance customer experience? 3. What works, what may not work? 4. What is in store for 2023 and beyond?

Cami Zimmer - Glympse (Moderator)
Eddie Northern - Rollins
Jeff Buck - Robling
Umesh Sripad - Bed, Bath & Beyond
05:10 PM
05:10 PM - 05:40 PM

Day 1- Closing Keynote - The Reality Of The Metaverse

In this session, Wesley will define what is the “retail” metaverse and explore the importance of data and location in multiple dimensions. He will also share thoughts on how to enable hyper-personalization and the growing role of AI in retail.

Wesley Rhodes - VP Technology Transformation & Research and Development - Kroger
05:40 PM
05:40 PM - 06:00 PM

Closing Remarks

05:30 PM
05:30 PM - 08:00 PM

RetailLoco Networking Party

Join us on the rooftop drinks and appetizers to socialize and network with other professionals involved in the industry.
08:15 AM
08:15 AM - 09:00 AM

Doors Open, Registration & Breakfast

Come have some breakfast on us and make connections while you wait for the conference to begin.
Breakfast Sponsored by: LBMA Logo
09:00 AM
09:00 AM - 09:10 AM

Morning Remarks – Asif R. Khan

Before we get the day started, our founder Asif R. Khan will open up with remarks and introduce the opening keynote speaker.
09:10 AM
09:10 AM - 09:40 AM

Opening Keynote - The Weather Channel

Krista Rouse - The Weather Channel
09:40 AM
09:40 AM - 10:25 AM

Panel 7: Looking At The Retail Recovery Abroad

Featuring speakers from LBMA membership in Europe and Asia.

Carsten Szameitat - The LBMA
André Moll - Utry.me
Arne Schoenleben - Svarmony
Masato Sakata - Blogwatcher
Kuni Kawashima - The LBMA
Hidetoshi Uchiyama - Unerry
10:30 AM
10:30 AM - 11:15 AM

Panel 8: Creating Great Customer Experiences With Location

We have all spent some time in sports environment watching our favorite team, or in a entertainment complex, but there is a lot of technology and data analytics that powers those experiences behind the scenes. Hear from some the leaders in data driven insights.

Asif R. Khan - LBMA (Moderator)
Edie Kirkman - Fiserv
Kevin Planovsky - Vert
Christina Garcia - 84.51° / Kroger
Nick Patrick - Radar
11:20 AM
11:20 AM - 11:35 AM

Morning Coffee Break

11:35 AM
11:35 AM - 12:00 PM

Case Study - Mall of America

In this session Mall of America will share insights around how new technology helped them meet COVID requirements and the role location data is playing in taking them through the recovery and beyond.

Patrick Wand - Mall of America
Elizabeth Grabowski - WaitTime
12:00 PM
12:00 PM - 12:45 PM

BestRetailCases - Innovation Panel

During this panel we will highlight some of the best case studies showing the deployment of innovative technology in our industry.

Asif R. Khan - The LBMA
Carsten Szameitat - The LBMA
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